Service Standards

Jurisdictional operating procedures and delivery expectations by Service Category

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Name Service Standards P & P
Referral to Healthcare and Support Services (Effective  June 1, 2025) N/A
Medical Case Management (Effective March 1, 2026) N/A
Universal Service Standards N/A
Early Intervention Services PP
Emergency Financial Assistance SOC PP
Food Bank / Home Delivered Meals SOC PP
Health Education / Risk Reduction SOC N/A
Health Insurance Continuation & Cost Sharing Assistance SOC PP
Linguistic Services SOC N/A
Medical Case Management SOC N/A
Medical Nutrition Therapy SOC N/A
Medical Transportation SOC PP
Mental Health SOC N/A
Oral Health (Dental) SOC PP
Outpatient Ambulatory Health Services SOC N/A
Psychosocial Support Services SOC
Substance Abuse Outpatient Treatment SOC N/A
Referral Requisites N/A SOC
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